Privacy Policy

Outcreate (“Outcreate”, “we”, “us”, or “our”) is an AI-integrated growth agency that designs, builds, and automates digital businesses. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, contact us, or work with us.

For the purposes of the EU General Data Protection Regulation (GDPR), Outcreate is the data controller for the personal data described in this policy. If you have any questions, you can reach us at team@obtineclienti.ro.

We only collect the data we need to respond to you and run our services:

• Information you give us — your name, email address, company, phone number, and the contents of any message you send through our contact or audit-request forms.
• Usage data — basic, mostly aggregated information about how you use our site (pages visited, device and browser type, referring page), collected to keep the site secure and improve it.
• Cookies and similar technologies — small files used to make the site work and to understand traffic. See section 7 below.

We do not knowingly collect data from children under 16, and we do not collect special categories of personal data unless you choose to share them with us.

We process your personal data to:

• respond to your enquiries and deliver the free AI audit you request;
• provide, manage, and improve our services and our website;
• send you service-related communications and, where you have consented, occasional updates you can opt out of at any time;
• meet our legal, accounting, and security obligations.

Under the GDPR, we rely on the following legal bases:

• Consent — for marketing communications and non-essential cookies;
• Contract — to take steps at your request before entering into a contract and to deliver agreed services;
• Legitimate interests — to operate, secure, and improve our business, in a way that does not override your rights;
• Legal obligation — where the law requires us to retain or disclose certain data.

We never sell your personal data. We share it only with trusted service providers who help us run our business — for example hosting, analytics, email, and CRM providers — and only to the extent they need it to perform their service. These providers act as processors on our instructions and are bound by appropriate data protection terms.

Where data is transferred outside the European Economic Area, we ensure an adequate level of protection through mechanisms such as the European Commission’s Standard Contractual Clauses.

We keep personal data only for as long as necessary for the purposes set out above: enquiry and audit data for as long as needed to respond and for a reasonable period afterwards, client data for the duration of our engagement plus any period required by law, and marketing data until you withdraw consent.

Our site uses essential cookies that are required for it to function, and may use analytics cookies to understand how the site is used. You can control or disable cookies through your browser settings. Disabling essential cookies may affect how the site works.

Under the GDPR, you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data erased in certain circumstances;
• restrict or object to how we process your data;
• receive your data in a portable format;
• withdraw consent at any time, without affecting prior processing.

To exercise any of these rights, email us at team@obtineclienti.ro. You also have the right to lodge a complaint with your local data protection authority.

We apply appropriate technical and organizational measures — including access controls, encryption in transit, and reputable infrastructure providers — to protect your personal data against unauthorized access, loss, or misuse.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at team@obtineclienti.ro or through our contact page.