Terms & Conditions

OUTCREATE MEDIA GROUP SRL (referred to here as “Outcreate”, “we”, “us”, or “the Company”) is a company organized under Romanian law, with its registered office in Suceava, Cumpărătura, Calea Fălticeni no. 97, postal code 727046, fiscal registration code 28229706, registered with the Trade Register under no. J33/1008/2019, email office@obtineclienti.ro.

Outcreate is the administrator of this website and its subdomains, as well as the associated profiles on Facebook, Instagram, and LinkedIn.

• Outcreate / the Company — OUTCREATE MEDIA GROUP SRL, as identified above.
• Website / Platform — this website and/or its dedicated subdomains.
• Visitor — any natural person or company that visits the website or our social media pages, with the ability to browse, contact us via chat or social media, or otherwise interact with us.
• User — any visitor who has completed the registration of an Outcreate account.
• Account — a section of the website accessible by registration with an identifier, email address, and password (or by signing in with a Facebook or Google account), which lets the User interact with our services and stores information about their preferences and history.
• Services — the design, engineering, automation, and marketing services described on the website and provided by Outcreate.
• Digital content — all information of any kind and all files available on the website or displayed by Outcreate on our social media pages (such as photographs, illustrations, text, video and/or audio files, animations, data files, images, symbols, web graphics, scripts, programs, etc.) that can be visited, viewed, or otherwise accessed.
• Feedback — any appraisal, criticism, or observation provided by a Visitor or User following the use of the website and/or our services, whether or not displayed on the website or our social media pages.
• GDPR — Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
• Document — these Terms & Conditions.
• Newsletter — a periodic, exclusively electronic means of information sent by the Company regarding news about Outcreate’s activity, business advice, and information about our services and/or promotions, with no commitment on our part as to the information it contains.
• Abusive use — use of the website in a manner contrary to standard practice, applicable regulations and legislation, or in any other way that may harm Outcreate.

3.1 Opening an account

The “My account” service is provided by Outcreate free of charge for your strictly personal use, subject to these Terms & Conditions. As a Visitor, you have the right — but not the obligation — to create an account. In all cases, you agree not to use the platform and/or digital content for any purpose other than those set out in this Document.

3.2 Access details

Your login details must remain strictly confidential and must not be shared with or disclosed to any other person. If you know or suspect that someone else has obtained your details, you must notify us immediately. If you forget your password, please use the dedicated reset option.

3.3 Activity carried out through the account

Users and Visitors may submit feedback, suggestions, questions, and other communications only where they use civil, appropriate language and where the content is not illegal or defamatory, does not contain viruses, and does not infringe the rights or interests of others. Outcreate reserves the right not to respond to and/or to remove any communication that does not meet these requirements. You are responsible for all actions taken using your account and password, and Outcreate cannot be held responsible for errors arising from your negligence in keeping them secure.

3.4 Limitations

Access to the website and service may occasionally be limited to allow routine maintenance. While we take all reasonable measures regarding your account, we provide no warranty (express or implied) as to its content or operation — for example, that use of the service will never be interrupted or error-free.

The digital content as well as the domain and subdomains of this website are protected by copyright and other intellectual/industrial property rights belonging to Outcreate and/or its collaborators or other authorized third parties. Using any of these elements without the written consent of OUTCREATE MEDIA GROUP SRL is punishable under applicable law.

Outcreate grants you limited access for personal, informational use, and does not confer the right to download or modify (in whole or in part) the website, to reproduce, copy, sell, resell, or otherwise exploit it for commercial purposes without our prior written consent. We reserve the right to use feedback for the purpose of promoting the Company. For any questions about intellectual property rights, please contact us at office@obtineclienti.ro.

You agree to use the website and our social media pages only in accordance with this Document and applicable law. Access for the purpose of contacting us or requesting our services is permitted to any Visitor. For justified reasons, Outcreate reserves the right to restrict a Visitor’s access where it considers that their conduct or activity could harm Outcreate in any way. In such cases, you may contact us to be informed of the reasons that led to the measures applied.

OUTCREATE MEDIA GROUP SRL sets the rules for any promotions and contests it organizes. These rules are communicated solely through Outcreate, and only entries that strictly follow the rules published on the website or announced on our social channels, and that are registered within the specified period, will benefit from them.

This Document is governed by Romanian law. In all cases, we will first attempt to resolve any dispute arising from or in connection with these Terms & Conditions amicably, including through mediation. Where this is not possible, disputes will be settled by the competent Romanian courts.

In accordance with Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes, the European Commission provides an online dispute resolution platform, available at ec.europa.eu/consumers/odr. The Romanian National Authority for Consumer Protection can be reached at anpc.ro.

Outcreate cannot be held responsible for improper use of the platform or our social media pages by Visitors or Users. You agree that Outcreate and its employees, representatives, administrators, collaborators, suppliers, partners, and agents are released from liability for any claim, dispute, or damage arising from or in connection with your breach of these Terms, or in connection with your use of the platform/service/digital content.

The Company provides no warranty, express or implied, regarding the website or the content of our social media pages, and assumes no responsibility if the website cannot be accessed for a limited or unlimited period for any technical or commercial reason, nor for any errors. While we make reasonable efforts to verify the accuracy of the information we display, we provide no warranty as to its accuracy and do not guarantee that the website will meet your requirements. We reserve the right to change, supplement, modify, or remove digital content, or to suspend or discontinue the website or our social pages, without prior notice.

Neither party is liable for the failure to perform — or improper performance of — its obligations if such failure is the consequence of force majeure or a fortuitous event. Force majeure means any external, unforeseeable, absolutely invincible, and unavoidable event. If, within 15 (fifteen) days of its occurrence, the event does not cease, either party has the right to notify the other of the termination of the agreement, without either being able to claim damages from the other.

Accessing and/or using the platform or our social media pages constitutes your acceptance, without objection, of these Terms & Conditions. We reserve the right to supplement and/or modify the provisions of this Document from time to time. Any such changes will be published on the website, and it is your responsibility to review these terms each time you access the platform. Changes become effective within 24 (twenty-four) hours of being posted.

If any provision of this Document is found to be non-compliant with applicable law, invalid, or unenforceable, in whole or in part, that provision (or part of it) will be considered not to form part of this Document, while the legality, validity, and enforceability of the remaining provisions will not be affected.

• Privacy Policy
• Online Dispute Resolution platform
• National Authority for Consumer Protection (ANPC)

For any questions about these Terms & Conditions, please contact us at office@obtineclienti.ro or through our contact page.